Phone Script Basics
3 Keys to Making Appointments
- Name
- Say it like a statement not a question. This prevents the client from going on defense and immediately recognizing that they don’t know you
- Say their name frequently! It’s their favorite word
- Tone and pace
- Low and slow like good BBQ. You want to sound extremely calm almost like a minimum wage government employee
- Ask Questions
- NEVER stop talking without asking a question. Questions keep you in control of the conversation. Ask about their schedule and the lead.
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Common Beginner Mistakes
- Call your upline after your 3rd contact -- get coaching in the game, not after the game is over
- Call let it ring 4 times, Hang up, wait 4 seconds hit redial.
- Call each number 3 times back to back to back -- pick up ratio goes up 30%
- Do NOT leave messages -- if you can't get someone, DOORKNOCK
- Schedule blocks of time to make calls ----Min. 45 Dials/hr
- Make sure you track your Activity –Dials, Contacts, and Appts Set.
- Don’t Quit and YOU WILL SUCCEED!